Custom Records and Data

Set up custom records and lists to support billing, notifications, programs, mobile content, and regional assignments. This topic covers the required records and their IDs, data migration, and adding nonworking days to work calendars.

Setup

Project, Case, and Task Types are used to look up rules for Billing, Notifications, Programs, and Mobile content. Regions are used to link Employees and Assets to a geographical area. Create the required records and find their internal IDs.

Record

ID

Example

Project Type

customrecord_nx_project_type

Warranty

Case Type

customrecord_nx_case_type

Service

Task Type

customrecord_nx_task_type

Visit

Billing Type

customlist_nx_billing_type

-

Region

customlist_nx_region

Victoria

Data Migration

Record

ID

CSV Template

Asset

customrecord_nx_asset

-

Work Calendar

customrecord_nx_work_calendar

-

Non Working Days

customrecord_nx_employee_non_working_day

-

Related Topics

General Notices