System Requirements and Technical Considerations
Support for Exchange Integration Manager (EIM) will end on January 13, 2026. After this date, you will not receive any updates, issue fixes, or customer support for EIM.
Effective October 1, 2026, you may not be able to use EIM to integrate SuiteProjects Pro with Exchange Online. The EIM installer and all access to SuiteProjects Pro from EIM may be removed in future.
If your organization uses the EIM desktop application to integrate SuiteProjects Pro with Exchange Online or Exchange Server, switch to an alternative solution before October 1, 2026. For more information, see End of Support for Exchange Integration Manager.
SuiteProjects Pro Exchange Integration Manager (EIM) is a Windows-based application that enables IT system administrators to set up and run the integration between SuiteProjects Pro and Microsoft Exchange. This help topic includes detail about the following system requirements and technical considerations:
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System Requirements to install, configure and run EIM on your computer.
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Infrastructure that EIM supports.
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Communication Interfaces used by the SuiteProjects Pro <> Exchange integration.
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Role Permissions required to set up and run the SuiteProjects Pro <> Exchange integration.
Infrastructure
You can use the SuiteProjects Pro <> Exchange integration with an on-premise Windows domain network configuration, a cloud-based environment, or an hybrid configuration.
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On-premise |
Online |
Hybrid |
|---|---|---|
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Active Directory (LDAP protocol) |
Microsoft Entra ID (formerly Azure Active Directory) |
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All mailboxes stored in Exchange Server organizations. Supported version: 2016. You must run the same version of Microsoft Exchange Server across all instances to use the integration with mailboxes stored in multiple Exchange Server organizations. |
(Until September 30, 2026) All mailboxes stored in Exchange Online organizations. |
(Until September 30, 2026) Some mailboxes are stored in Exchange Online organizations, some in on-premise Exchange organizations. |
Review the following guidelines:
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Effective October 1, 2026, you may not be able to use EIM to integrate SuiteProjects Pro with Exchange Online. Microsoft will start blocking Exchange Web Services (EWS) requests from non-Microsoft apps to Exchange Online. For more information about Microsoft's plan, see Deprecation of Exchange Web Services in Exchange Online.
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Exchange Server 2016 reached end of extended support in October 2025. EIM does not officially support later versions, such as Exchange Server 2019 or SE. The integration between SuiteProjects Pro and later versions of Exchange Server, such as 2019 or SE, may work but we make no guarantees.
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If Active Directory is not available, you need to set up mapping between SuiteProjects Pro and Exchange Server users manually.
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If some or all mailboxes are stored in an on-premise Exchange organization, you should install EIM on a separate server or workstation on the same network as the company's Exchange server. This ensures the integration has access to Active Directory to query users, but does not store the integration configuration on the same server.
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If EIM is set up on a remote server outside the company network, the integration typically needs VPN access to the company network to be able to interface with the Exchange server.
System Requirements
The following requirements must be met to install, configure, and run EIM:
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Operating System
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Microsoft Windows Server 2016 or 2019
Note:EIM may run on later versions of Windows Server, such as 2022 or 2025, but we make no guarantees.
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Microsoft Windows 10 or 11
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Microsoft .NET Framework Version 4.7.2.
Note:The EIM installer automatically downloads it if it is not installed on your computer.
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RAM 1GB or more.
Communication Interfaces
EIM use the following communication interfaces:
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SuiteProjects Pro XML API to transfer information from and to SuiteProjects Pro over a secure layer using the HTTPS protocol (port 443). No incoming ports need to be opened in the firewall.
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Active Directory Services Interface (ADSI) and Lightweight Directory Access Protocol (LDAP) to communicate with on-premise Active Directory and retrieve the user information (email address and home mailbox server) required to map Exchange user mailboxes (and associated Active Directory user accounts) with SuiteProjects Pro user records.
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Exchange Web Services (EWS) to connect to Microsoft Exchange and create calendar events in user mailboxes.
Important:Note the following compatibility guidelines:
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Exchange Integration Manager 5.0 or later version does not support WebDAV.
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Microsoft no longer supports Basic authentication for EWS to access Exchange Online. Exchange Integration Manager 5.1 introduced support for using OAuth 2.0 to connect to Exchange Online using EWS. To configure and run the integration between SuiteProjects Pro and Microsoft Exchange Online, you must use Exchange Integration Manager 5.1 or later version and register Exchange Integration Manager with Microsoft Entra ID. See Registering Exchange Integration Manager With Microsoft Identity Platform.
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Role Permissions
To set up and run SuiteProjects Pro <> Exchange integration you must have user accounts with the following permissions:
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Software |
Role permissions |
Notes |
|---|---|---|
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SuiteProjects Pro |
Account administrator |
Required to read and update all task assignments, resource bookings, and schedule requests. |
|
Active Directory |
Domain administrator |
Required to read the user information (email address and home mailbox server) required to map Exchange user mailboxes (and associated Active Directory user accounts) with SuiteProjects Pro user records. |
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Microsoft Exchange |
Administrator |
Required to grant access to user mailboxes and modify Exchange settings if necessary. |
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Read and Write access permissions to all user mailboxes |
Should be used to run Exchange Integration Engine, which does not require Exchange or Enterprise administrator privileges. |
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Windows / Windows Server |
Administrator |
Required to run SuiteProjects Pro Exchange Integration Setup and Exchange Integration Engine applications. |
Known Limitations
The integration has the following limitations:
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Exchange Web Services (EWS) limits the calendar item duration to five years maximum. If any task assignments, resource bookings or time off requests exceed five years in SuiteProjects Pro, the integration automatically sets the duration of calendar events to five years (maximum duration supported by EWS).
Backup
You should backup the file containing your SuiteProjects Pro <> Exchange integration configuration settings (oaexchdb.mdb) periodically. The file is located in the Exchange Integration Manager installation folder - typically, C:\Program Files (x86)\SuiteProjectsPro\ExchangeManager.