How to Report Release Preview Issues
Report any issues you encounter during testing by calling SuiteProjects Pro Support or by submitting a case online.
Your release preview account is not connected to the production instance of SuiteAnswers. To submit a case, access SuiteAnswers from your SuiteProjects Pro production account.
To submit a case:
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In you SuiteProjects Pro production account, go to the User Menu and click Support.
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Click Explore SuiteAnswers.
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In SuiteAnswers, click Contact Support Online.
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Provide detailed information about the issue. Indicate that you encountered the problem in your release preview account, and not on your production account.
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Under Online Support, click Create Support Case and provide details of your issue.
A case is created in the NetSuite Support system under your release preview account and is flagged as a problem.