Issue

An issue [Issue] is a problem that has been encountered in executing project activities, or a documented event, task, activity, or action that needs to take place.

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XML

SOAP

REST

Database table

Object

Issue

oaIssue

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issue

Supported Commands

Add, Read, Modify, Delete

add(), read(), modify(), upsert(), delete()

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The Issue object has the following standard properties:

Note:

Issue object properties may also include custom fields. The object type supports the custom equal to read method and the enable_custom read attribute.

XML / SOAP

Database

Description

attachment_id

attachment_id

If non-zero, the attachment record associated with this issue.

created

created

[Read-only] Time the record was created. See Date Fields.

customer_id

customer_id

The ID of the associated customer.

date

date

The date of the issue. See Date Fields.

date_resolution_expected

date_resolution_expected

The date the issue is expected to be resolved. See Date Fields.

date_resolution_required

date_resolution_required

The date the issue is required to be resolved. See Date Fields.

date_resolved

date_resolved

The date the issue was resolved. See Date Fields.

description

description

[Required] A short description of the issue, a synopsis.

id

id

[Read-only] Unique ID. Automatically assigned by SuiteProjects Pro.

issue_category_id

issue_category_id

The ID of the associated issue category.

issue_notes

issue_notes

The description of the issue.

issue_severity_id

issue_severity_id

The ID of the associated issue severity.

issue_source_id

issue_source_id

The ID of the associated issue source.

issue_stage_id

issue_stage_id

The ID of the associated issue stage.

issue_status_id

issue_status_id

The ID of the associated issue status.

name

name

The name of the issue. Assigned automatically with the value prefix + number if not set when adding an object.

number

number

The issue number. Assigned automatically with an increment by 1 if not set when adding an object. Must be unique.

owner_id

owner_id

[Required] The ID of the associated user creating the issue. The user must exist, must not be marked as deleted and must be active.

prefix

prefix

A static alphanumeric issue number prefix.

priority

priority

The priority of the task (1 - 100).

project_id

project_id

[Required] The ID of the associated project.

project_task_id

project_task_id

The ID of the task within the associated project.

resolution_notes

resolution_notes

The description of the resolution.

updated

updated

[Read-only] Time the record was updated. See Date Fields.

user_id

user_id

The ID of the user assigned to the issue. If specified, the user must exist, must not be marked as deleted and must be active.