Troubleshooting the Installation

If you experience issues when installing Oracle Visual Builder Add-in for Excel, follow the steps here to identify and resolve issues.

Review the software dependencies to verify that all prerequisite software is installed.
Make sure you're on a supported platform.
Download and run the latest version of the installer from the download page.
If you don't have elevated (admin) privileges, use the current user installer.
If you need additional support, generate an installation log and provide it to Oracle Support for review.