Update Your ATP Wallet and Reset an Expired Password

If you switch to your own Oracle DB instance and the credentials you use to access the instance expire, you can use the Update Tenant Database Connection dialog box to update your ATP wallet and renew expired credentials.

To regenerate the expired values, you need to provide the ADMIN user credentials that you provided when you first switched to your own Oracle DB instance. Visual Builder uses the ADMIN user credentials to generate new Visual Builder tenant credentials to replace the expired credentials. Visual Builder does not store the ADMIN user credentials that you supply.

  1. Open the General tab of the instance’s Tenant Settings page.

    If you cannot navigate to the Tenant Settings page from the navigation menu, you can open the page directly by entering the page's URL in the browser. The URL will be similar to

    https://<Instance-URL>/ic/builder/?root=settings&settingsSection=tenant-database.
  2. In the Tenant Database field, click the Edit icon to open the Update Tenant Database Connection wizard.
  3. In the Update Tenant Database Connection wizard:
    • Reset expired credentials by supplying the ADMIN user credentials and ATP wallet that Visual Builder will use, or
    • Update the wallet for your Oracle DB instance by uploading the new ATP wallet.
  4. Click Finish.