About Model Instances

Instances represent the activity of the associated Insight model. A single instance is a unique occurrence of the business process that the model defines. To a Business Executive, an instance is a business transaction.

An instance always begins when the model's Initial milestone is passed and always ends when one of the model’s Terminal or Terminal Error milestones is passed. This activity is more commonly described using the model-specific Business Transaction Label and Business Transactions Label values that represent singular and plural terms, respectively, that are understandable by Business Executives, such as "Order" and "Orders".

Instance status depends on whether the instance is active or completed:

Active — either Healthy or Recoverable Errors:
- Healthy: The milestone passed most recently is either Initial or Standard.
- Recoverable Errors: The milestone passed most recently is Error but not Terminal Error.
Completed — Successful or Failed:
- Successful: The milestone passed most recently is Terminal.
- Failed: The milestone passed most recently is Terminal Error.

For information about milestone types, see Milestones.