Required IAM Policies

use cloud-exadata-infrastructures

Procedure

1. Go to the Details page of the Exadata Infrastructure for which you want manage customer contacts. For instructions, see View Details of an Exadata Infrastructure Resource.
2. On Oracle Public Cloud, click Manage next to the Customer contact details in the Maintenance section. On Exadata Cloud@Customer, click Manage Contacts. The page to manage contacts opens, enabling you to perform the following actions:

Add Customer Contacts

You can provide up to ten contacts' email address for operational notifications and announcements. In Oracle Public Cloud, Click Add Contact after entering each email address. In Exadata Cloud@Customer, Provide the Name of the contact, the email address, and an optional phone number. Enable Secondary maintenance contacts to add more contacts. Click +Another Contact after entering details for one contact.

Edit customer contacts

In Oracle Public Cloud, Select the email addresses that you are editing. Click Save after making the changes. In Exadata Cloud@Customer, click on the field you want to make changes ( name or email address or phone number). You can modify the details of a primary contact or secondary contacts. Click Update and save the changes.

Delete customer contacts

Select the contact detail to be removed. Click X at the end of the row. The contact details are removed. Save your changes.