Manage Customer Contacts for an Autonomous Database

You can add, edit, and remove customer contacts for an Autonomous Database from its Details page.

Required IAM Policies

use autonomous-databases

Procedure

  1. Go to the Details page of the database for which you want manage customer contacts. For instructions, see View Details of an Autonomous Database on Dedicated Exadata Infrastructure.

    Note:

    For databases that use Autonomous Data Guard, go to the Details page of the primary database.
  2. On Oracle Public Cloud, click Manage customer contacts under More actions, and on Exadata Cloud@Customer, click Manage customer contacts under Actions.

    Note:

    The lifecycle state of the Autonomous Database will change to Updating while the customer contact list is updated after you add, edit, or remove contacts.
    The Manage customer contacts page opens, enabling you to perform the following actions:

Related Topics

Add Customer Contacts

You can provide up to ten contacts' email address for operational notifications and announcements. In Oracle Public Cloud, click Add Contact after entering each email address. In Exadata Cloud@Customer, click +Another Contact after entering details for one contact. Click Save to save your changes.

Note:

Oracle recommends using the email address of an administrator group rather than an individual's, whenever possible, to ensure no important notifications or announcements are missed.

Edit Customer Contacts

Select the email addresses that you are editing. Click Save after making the changes.

Delete Customer Contacts

Select the contact detail to be removed. Click X at the end of the row. The contact details are removed. Save your changes.