About This Recipe

This recipe creates a corresponding contact in Oracle B2C Service when a new contact record is created in Salesforce. After successful creation of contact, the Oracle B2C Service contact Id will be saved in the custom field of the Salesforce contact.

To use the recipe, you must install the recipe and configure the connections and other resources within the recipe. When a Salesforce contact is created, the integration flow of the recipe is triggered via platform events configured in Salesforce, and it creates a corresponding contact record in Oracle B2C Service. Basic data such as first name, last name, address, and so on, are synchronized between the two platforms.

System and Access Requirements

  • Oracle Integration, Version 21.2.1.0.0 or higher

  • Salesforce

  • Oracle B2C Service

  • An account on Salesforce with the Administrator role

  • An account on Oracle B2C Service with the Administrator role