About This Recipe
This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration. It uses the standard Jira Adapter and the Salesforce Adapter.
To use the recipe, you must install the recipe and configure the connections and other resources within the recipe. Subsequently, you can activate and run the integration flow of the recipe manually or specify an execution schedule for it. When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance. In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases. Basic data associated with Jira issues, such as issue type, summary, priority, description, and status are synchronized between the two platforms.
System and Access Requirements
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Oracle Integration, Version 21.2.1.0.0 (210129.2200.39462) or higher
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Atlassian
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Salesforce
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An account on Atlassian with the Administrator role
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An account on Salesforce with the Administrator role
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At least one Jira project on your Atlassian account. The project(s) can be in any of the Jira products, for example, Jira Work Management or Jira Software
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At least one issue in your Jira project