This recipe imports orders from Oracle Commerce Cloud and loads them to an interview form in Oracle Intelligent Advisor. Additionally, it also loads the corresponding product details of a selected order and displays them in the interview form.

To use the recipe, you must install the recipe and configure the connections and other resources within it. When a customer launches an interview form in Oracle Intelligent Advisor and enters his profile id in the Customer page, the first integration flow (Oracle IA CX Commerce Get Orders) is triggered in Oracle Integration. The integration checks if the entered profile id exists in Oracle Commerce Cloud. If the profile id exists, it fetches the orders created against it from Oracle Commerce Cloud, and loads them into the Oracle Intelligent Advisor interview's Customer Orders page. Subsequently when the customer selects an order in the Customer Orders page, the second integration flow (Oracle IA CX Commerce Get Order Details) is triggered in Oracle Integration. The integration fetches the corresponding product details of the selected order from Oracle Commerce Cloud and displays them in the Oracle Intelligent Advisor interview's Customer Products page.