Install and Configure the Recipe

On your Oracle Integration instance, install the recipe to deploy and configure the integration and associated resources.

Install the recipe on your Oracle Integration instance. See Install a Recipe or Accelerator.

After you've installed the recipe, configure the following resources:

Configure the Oracle REST Jira Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter your Atlassian instance URL in the Host name field. For example: https://myinstance.atlassian.net/.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Leave Basic Authentication selected.
    Username Enter the email ID associated with your Atlassian account.
    Password Enter the API token you created in your Atlassian account. See Create an API Token in Your Atlassian Account.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the Oracle ServiceNow Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field. For example, https://<instance_name>.service-now.com.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Leave Basic Authentication selected.
    Username Enter the username of your ServiceNow instance. See Configure ServiceNow.
    Password Enter the password of your ServiceNow instance.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the Lookup Table

Edit the lookup table to enter the necessary details.

  1. In the Lookups section, click the lookup name.
  2. Against the EmailTo field, enter the email address to which runtime exception emails are to be sent.
  3. In the ServiceNow_Value column, enter the category of the incident created in ServiceNow.
  4. In the Jira_Value column, enter the project key of your Jira project.
  5. Click Save. If prompted, click Save again.
  6. To return to the project workspace, click Go back Back icon.