Install and Configure the Recipe

On your Oracle Integration instance, install the recipe to deploy and configure the integration and associated resources.

Install the recipe on your Oracle Integration instance. See Install a Recipe or Accelerator.

After you've installed the recipe, configure the following resources:

Configure the Oracle Field Service Cloud Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the following details:
    Field Information to Enter
    Field Service Cloud API URL Enter the URL of your Oracle Field Service Cloud instance. See Configure Oracle Field Service Cloud.
    Instance ID Enter the ID of your Oracle Field Service Cloud instance. For example, ofsc-xyz.test.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Select Client Credentials.
    Client Id Enter the client ID obtained from your Oracle Field Service Cloud instance. See Configure Oracle Field Service Cloud.
    Client Secret Enter the client secret obtained from your Oracle Field Service Cloud instance.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the Oracle ERP Cloud Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the Oracle ERP Cloud host name. For example: https://your_domain_name.fa.DC.oraclecloud.com.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Select Username Password Token.
    Username Enter the username of the account created for Oracle Integration on the Oracle ERP Cloud instance. See Configure Oracle ERP Cloud.
    Password Enter the password of the account created for Oracle Integration on the Oracle ERP Cloud instance.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the Lookup Table

Edit the ORACLE-BRT-OFSC_CONFIG lookup table to map MntWorkOrderDefinitionCode in Oracle ERP Cloud with the corresponding OFSCActivityType and OFSCResource in Oracle Field Service Cloud.

  1. In the Lookups section, click the lookup name.
  2. Map the maintenance work order definition codes in Oracle ERP Cloud with the corresponding activity type and resource in Oracle Field Service Cloud.
  3. Click Save. If prompted, click Save again.
  4. To return to the project workspace, click Go back Back icon.