Activate and Run the Recipe

After you've configured the connections and other resources, you can activate and run the recipe.

  1. Activate the recipe. See Activate a Recipe or Accelerator.
  2. Update property values for the Oracle Workday ServiceNow Employee Sync integration flow. You can update the integration properties only after activating this flow.
    1. In the Integrations section, click Actions Actions icon on the integration flow, then select Update property values.
    2. In the Update Property Values dialog, update the following properties
      Integration Property Description
      EmailTo

      Specify the email address to which run-time exception emails are sent. Enter an email address of your choice.

      RetryCount Specify the number of possible retries if any record fails while creating resources at run time.
      workdayTimeZoneDuration This integration property converts Oracle Integration time zone to Workday tenant time zone. User can configure this value.
    3. Click Submit.

      A message confirms that the integration property has been updated successfully.

  3. Run the integration Oracle Workday ServiceNow Employee Sync to create or modify users in ServiceNow according to the employee data received from Workday. This integration triggers the Oracle REST Workday ServiceNow integration.
    1. In the Integrations section of the project workspace, click Actions Actions icon on the integration flow, then select Run.

      The Configure and run page is displayed, where you can specify a value for the LastRunTime parameter.

      The LastRunTime parameter stores the date and time of the most-recent successful run of the integration flow. The parameter’s value is automatically updated after each successful run, and only the Workday employee records created after the date-time stamp stored as the parameter’s Current Value are processed by the integration in each run. If you want to change the date-time stamp for a specific scenario, enter the date and time of your choice in the New Value field in the format, yyyy-MM-dd HH:mm. To fetch all the employee records from the beginning, set the value as zero.

    2. On the Configure and run page, click Run.

      You've now successfully submitted the integration for execution.

      Note:

      You can also schedule this integration to run at a date, time, and frequency of your choosing. See Define the Integration Schedule.
  4. Run the integration Oracle Workday ServiceNow Emp Onboarding to create tickets in ServiceNow for the failed Workday employee records. This integration triggers the Oracle REST Workday ServiceNow integration.
    1. In the Integrations section of the project workspace, click Actions Actions icon on the integration flow, then select Run.
    2. On the Configure and run page, click Run.

      You've now successfully submitted the integration for execution.

  5. Monitor the running of the integration flow in Oracle Integration. See Monitor Integrations.
  6. Log in to ServiceNow and check for the employee records created or modified and the corresponding tickets created.
    1. View the employee records.
      1. In the Filter box, search for Users.
      2. Under Organization, select Users.

      You can see the list of users created or modified.

    2. View the tickets created.
      1. In the Filter box, search for HR Case.
      2. Under All HR Cases, click All.

      You can see a list of all the tickets created.