Activate and Run the Recipe

After you've configured the connections and other resources, you can activate and run the recipe.

  1. Activate the recipe. See Activate a Recipe or Accelerator.
  2. Configure the basic authentication in ServiceNow for the integration flow of the recipe.
    1. After activating the recipe, obtain the metadata URL of the integration flow.
      1. In the Integrations section of the project workspace, click Actions Actions icon on the integration flow, then select Run details.
      2. In the Run details panel, copy the Metadata URL value.
    2. Use the metadata URL to configure a basic authentication in ServiceNow. This is necessary to invoke the integration flow in Oracle Integration from ServiceNow.

      See Configure Basic Authentication in Using the ServiceNow Adapter with Oracle Integration.

  3. Run the recipe.
    Create a new user in ServiceNow.
    1. Log in to your ServiceNow | Developer instance as a system administrator.
    2. In the navigation pane, enter User Administration in the Filter navigator field.
      The Self-Service menu displays all related modules.
    3. In the Self-Service menu, under User Administration click Users.
    4. On the Users page, click New.
    5. Fill in the required information in the new user record form.
      Field Information to Enter
      User ID Enter a unique identifier for the new user's ServiceNow log in user name.
      First Name Enter the user's first name.
      Last Name Enter the user's last name.
      Department Select the user's department from the look up list.
      Title Select the user's job title. Click the Suggestion icon to select from a list of suggested titles.
      Email Enter the user's email address.

      Note that this is the email address to which the compliance document will be sent to the user.

    6. Click Submit.
      The new user record appears at the top of the list in the Users page.
  4. Monitor the running of the integration flow in Oracle Integration. See Monitor Integrations.
  5. Check if you received the compliance document from DocuSign in the specified email address, and you're able to access and sign it.
    1. Sign in to the email account that you specified in the ServiceNow new user form in step 3e.
    2. Check if you received an email to review and sign the compliance document.
    3. Open the email, and click REVIEW DOCUMENT.
    4. Select the I agree to use Electronic Records and Signatures check box.
    5. Select Continue to access the compliance document.
    6. On the compliance document, click the START tag on the left. You're taken to the Signature field of the document. Optionally, drag the START tag to the part of the document where you want to sign.
    7. Click the SIGN tag.
    8. In the resulting Adopt Your Signature dialog, verify if your name and signature is correct, and then click ADOPT AND SIGN.

      If needed, you can change the information.

      • Enter your name in the Full Name field.
      • Enter your initials in the Initials field.
    9. On the compliance document, click FINISH.
    10. In the dialog that lets you know that a copy of the signed document will be sent to your email address, click Continue.
      You get an email with the signed compliance document.