Activate and Run the Recipe

After you've configured the connections and other resources, you can activate and run the recipe.

  1. Activate the recipe. See Activate a Recipe or Accelerator.
  2. Run the recipe.
    1. Log in to your Oracle NetSuite instance and create a new customer or update a customer.
      This triggers the Oracle NetSuite CX Sales Customer Upsert integration flow which subsequently creates or updates a corresponding account in Oracle CX Sales and B2B Service.
    2. Log in to your Oracle CX Sales and B2B Service instance and create a new account.
      This triggers the Oracle CX Sales NetSuite Customer Create integration flow which creates a corresponding customer in Oracle NetSuite.
    3. Now, update an account in your Oracle CX Sales and B2B Service instance.
      This triggers the Oracle CX Sales NetSuite Customer Update integration flow which updates a corresponding customer in Oracle NetSuite.
  3. Monitor the running of the integration flow in Oracle Integration. See Monitor Integrations.
  4. Verify if a corresponding account has been created or updated in your Oracle CX Sales and B2B Service instance for the new/updated Oracle NetSuite customer.
  5. Similarly, verify if a corresponding customer has been created or updated in your Oracle NetSuite instance for the new/updated Oracle CX Sales and B2B Service account.

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