Robot Page Is Blank in a Project

If the Robot page in a project is blank, an administrator must update some security settings for the identity domain in OCI Identity and Access Management (OCI IAM).

Issue

When you open a project, the Robot page is blank. Boxes for robots, environment pools, robot connection types, and robot connections don't appear.

Robot page is blank in a project

Why It Happens

The sign-on policy for the identity domain contains a sign-in rule with the following settings:

  • Prompt for reauthentication is selected.

  • Every time is selected forFrequency.

What To Do

Complete these steps in OCI IAM.

  1. Open the default sign-on policy for the identity domain, and open the sign-on rule so that you can edit it.

    See Updating a Sign-On Policy in the Oracle Cloud Infrastructure Documentation.

  2. Make the following updates:

    • Deselect Prompt for reauthentication.

    • For the Frequency field, select Once per session or trusted advice.

    If you don't want to make these change in the default sign-on policy for the identity domain, create a custom sign-on policy that specifies these settings. Link this policy to the Oracle Integration service instance. See Creating a Sign-On Policy in the Oracle Cloud Infrastructure Documentation.

  3. If the Robots page is still blank after making these updates, file a service request.