The confidential application that the robot agent uses must be active, or the robot agent can't start running. You typically need to check whether the confidential application is active only if you experience issues with the robot agent or its environment.

1. Sign in to the Oracle Cloud Infrastructure Console.
2. Navigate to the Integrated applications page.
   1. Open the navigation menu and select Identity & Security. Under Identity, select Domains.

      The Domains page is displayed.

   2. If it isn't already selected, select the Compartment that holds the domain in which you want to create the confidential application.
   3. In the Name column, select the domain that holds the confidential application.

      The Overview page for the domain is displayed.

   4. In the left menu below Identity domain, select Integrated applications.
3. Verify that the confidential application is active.
   1. Search for the confidential application that the robot agent uses.

      The name of the confidential application that Oracle created for you ends with RPA_AGENT_DEFAULT_APP, and its description is Integration Cloud Services RPA Agent.

      Note:

      If you don't see an Oracle-created confidential application, you can enter a service request (SR), and Oracle can create the application for you.
   2. In the Name column, select the confidential application.
   3. To the left of the name, check the status.

      If Active appears, the confidential application is active.

      

   4. If the confidential application isn't active, investigate the reason.

      For example, if your organization experienced a security issue, someone might have deactivated the confidential application and created a new confidential application.