Oracle and Customer Responsibilities in Oracle Integration 3
This table summarizes the division of responsibilities between Oracle and customers in Oracle Integration 3.
R=Responsible, A=Accountable, C=Consulted, I=Informed
| Task | Oracle's Role | Customer's Role | Comments |
|---|---|---|---|
| Patching and upgrade | R, A | I |
Oracle completes functional and security patching updates work on your behalf, with no work required by you. See Patching Updates to Your Oracle Integration 3 Instance. Do not stop or start instances on a nightly basis. During routine maintenance patching, lifecycle operations are disabled. This may lead to a situation where the service instance cannot be started or stopped for several hours while the patching cycle completes. See Stop or Start an Oracle Integration Instance. |
| High availability | R, A | I | - - |
| Disaster recovery | C | R, A | - - |
| Security and compliance | R, A | I | - - |
| Data retention | R, A | I | There is a fixed time period for storage based on the tracing level you set when activating an integration. See Activate an Integration. |
| Maintenance notifications | R, A | I | - - |
| Service provisioning | C, A | R, I | - - |
| User setup, roles, and permissions | C | R, A | - - |
| Overage tracking and management | C | R, A | - - |
| Test-to-production promotion | C | R, A | - - |
| On-premises connectivity agent installation | C | R, A | You are responsible for the health and monitoring of your on-premises connectivity agents. Oracle doesn't have access to the servers that host your on-premises connectivity agent or the agent logs. |
| On-premises connectivity agent upgrade/patching | R, A | I |
Note: When a new version of the on-premises connectivity agent becomes available, your host is automatically upgraded with the latest version. There is no downtime or interruption of service for in-progress integrations that use the connectivity agent. You are notified of upgrade success. |
| Source control and continuous integration | C | R, A | You can implement continuous integration/continuous delivery in Oracle Integration. See this blog. |
| Integration monitoring and management | C | R, A | Make sure that you have enough disc space on your file servers for any integration activity. If you're using Oracle Integration's embedded SFTP server, you can view your available space in the File Server settings. See Configure File Server Settings in Using File Server in
Oracle Integration 3.
Oracle Integration provides tools to help you monitor your integrations. See Monitor Integrations During Runtime in Using Integrations in Oracle Integration 3. Make sure you're also monitoring events generated outside of Oracle Integration. |