The Microsoft Dynamics 365 CRM Adapter enables you to integrate a cloud application that exposes data by OData services and OData APIs with Oracle Integration. You can configure the Microsoft Dynamics 365 CRM Adapter as a trigger or invoke connection in an integration in Oracle Integration. The Microsoft Dynamics 365 CRM Adapter facilitates integrating CRM modules such as sales and customer service, providing an optimal navigation experience and user interface.

The Microsoft Dynamics 365 CRM Adapter provides the following capabilities:

• Supports metadata operations for business, system and custom entities.

• Supports Create, Update, Delete, Retrieve by ID, and Retrieve All operations for entities.

• Supports inbound connection trigger functionality to capture events from Microsoft Dynamics 365, enabling real-time data synchronization and event-driven integrations.

• Supports OData APIs protected using OAuth 2.0 client credentials and OAuth 2.0 authorization code (three-legged) credentials authentication for both trigger and invoke connections.

• Supports the top and count for query operations.

• Supports custom fields for business, system, and custom entities.

• Supports implementing secure egress (dedicated NAT gateway) for invoking OData APIs using a private endpoint as well as a public gateway.

The Microsoft Dynamics 365 CRM Adapter is one of many predefined adapters included with Oracle Integration. See the Adapters page in the Oracle Help Center.