Message Persistence and Tracking

As messages flow through the B2B integrations for receiving and sending messages, each inbound and outbound message is persisted separately, in addition to the usual integration instance tracking.

Persisted B2B messages can be viewed from a specialized B2B tracking page.
  1. To view B2B messages in a project.
    1. In the navigation pane, click Projects.
    2. Click the project in which to view B2B messages.
    3. Click B2B B2B icon.
    4. Click Observe.
  2. To view B2B messages in a standalone environment.
    1. In the navigation pane, click Observability, then B2B tracking.


      Usage Metrics, B2B Tracking (which is selected), and Integrations entries appear in the left navigation pane. The Track B2B Messages page is displayed. Below are tabs for Business Messages (which is selected) and Wire Messages. The number of messages are displayed below, along with two defined filters and the Clear button. Below this is a table with columns for Document, Trading Partner, Status, Business Identifier, and Created.

Business Messages

In this view, you see B2B messages as individual business transactions. Rows marked Functional Acknowledgment icon denote functional acknowledgments. Assume you receive an inbound message containing batched transactions. This view shows individual rows for each individual transaction within that batch.

Wire Messages

An alternate, low-level technical view of B2B messages is provided with the wire messages. In this view, you see messages in the form in which they are transmitted to or received from a trading partner. This view is useful for troubleshooting, in case the message failed to be delivered to a trading partner or a received message failed signature verification. Rows marked with Message Disposition Notification icon denote AS2 MDNs (electronic return receipts) and AS4 receipts.

In the case where you receive an inbound message containing a batched transaction, you only see one row corresponding to the actual batch message that was received.


Usage Metrics, B2B Tracking (which is selected), and Integrations entries appear in the left navigation pane. The Track B2B Messages page is displayed. Below are tabs for Business Messages (which is selected) and Wire Messages. The number of messages are displayed below, along with two defined filters and the Clear button. Below this is a table with columns for Document, Trading Partner, Status, Business Identifier, and Created.

More B2B tracking details are provided. See B2B Message Tracking.