Cannot List Files in the SFTP Directory After FTP Server Upgrade

Upgrading your SFTP server may result in the FTP Adapter not listing files in an SFTP directory. This occurrence is due to stricter enforcement of the SFTP spec and is more prevalent with OpenSSH-based SFTP servers.

If this occurs, perform the following steps:

  1. Set the optional property Disable Directory Check to Yes on the Connections page for the SFTP connection.
  2. Save the changes.
  3. Test the connection.
  4. Reactivate the integration.

See Configure an sFTP Connection.