1. Using the ArcGIS (ESRI) Adapter with Oracle Integration 3
  2. Troubleshoot the ArcGIS (ESRI) Adapter
  3. Troubleshoot Connection Errors

Troubleshoot Connection Errors

Note the following errors and troubleshooting actions when using the ArcGIS (ESRI) Adapter.

Error Error Occurrence Scenario Verification Steps 
CASDK-0004: Failed to authenticate against the application with the 
credentials provided Cannot request OAuth access token.
 When testing the ArcGIS (ESRI) Adapter connection on the Connections page. Verify and provide the accurate credentials, product, and access type. 
CASDK-0005: A connector specific exception was raised by the application. 
Invalid token
 When testing the ArcGIS (ESRI) Adapter connection on the Connections page. Verify and provide the accurate product type. 
{"detail":"","status":"HTTP 500 Internal Server Error",
"title":"Operation [testConnection] failed: Workflow: TestConnectionFlow, 
State: startState, Action: testConnOnline","type": 
"https://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.5.1"}
 When testing the ArcGIS (ESRI) Adapter connection on the Connections page. Verify and provide the valid credentials and base URL for the selected product.