Troubleshooting the Server Manager Console Installation on WebSphere Application Server

To troubleshoot the Server Manager Console installation on WebSphere Application Server:

1. Locate and inspect the contents of the .out and .err log files located in these directories:

   Microsoft Windows

   C:\<Server_Manager_Console_Home>\SCFMC\data

   where <Server_Manager_Console_Home> is the Server Manager Console installation directory. For example:

   C:\jde_home_1\SCFMC\data

2. Locate and inspect the contents of the Server Manager Console installer-related log files for errors. These logs are typically located in following locations:

   Note:

   The location of these logs and the log file name are displayed on in the lower portion of the installer screens during the installation process.

   Microsoft Windows

   C:\Program Files (x86)\Oracle\Inventory\logs

   Linux or Solaris

   /u01/app/oracle/oraInventory/logs

3. Locate and inspect the contents of the application server log files for errors. These logs are typically located in following locations:

   C:\IBM\WebSphere\AppServer\profiles\AppSrv01\logs\server1\logs

   C:\IBM\WebSphere\AppServer\profiles\AppSrv01\logs\SMC_Server_xxxx\logs

   C:\IBM\WebSphere\AppServer\profiles\DMGR01\logs\dmgr\logs

   C:\IBM\WebSphere\AppServer\profiles\AppSrv01\logs\ffdc

Please note the following bug numbers and special instructions with regard to the Server Manager Console installed on WebSphere: