Understanding Acknowledgment Preferences

During setup, you must specify whether workflow is based on these preferences:

• Ship To and Sold To

• Acknowledgment Code

• Message Being Acknowledged

For example, you can set up preferences to run workflow for all Sold To and Ship To values, but only for advance ship notices that are rejected. If the system generates an acknowledgment with an R (rejected) code for an 856 Message Being Acknowledged, the system returns a 1 indicating that a workflow message must be sent. The message contains a link to the appropriate record on the Work with EDI Acknowledgments form.