Missing Version Information

This image is described in surrounding text.

If the Existing Version fields are empty when you run SnapShot.exe and you are certain that a JD Edwards EnterpriseOne instance is active, it is likely that this file is missing:

c:\Windows\jde.ini

If you happened to save a copy of the jde.ini file when you last saved a snapshot of this installation, you can copy that jde.ini file into the c:\Windows directory and rerun SnapShot.exe.