Understanding Forecast Information

Forecasting is the process of projecting past sales demand into the future. Implementing a forecasting system enables you to quickly assess current market trends and sales so that you can make informed decisions about the company's operations. With Customer Self Service, customers can access the forecasts you have created for them. They can review and revise the forecasts for their company.

The system displays the forecast values and actual quantities or sales order extended price for the customer over a specified period of time. When the customers revise a forecast, they can manually change information in their forecast and enter descriptive text for the forecast. Customers can only access their own forecast.

The system retrieves customer information, such as the customer number and currency code information, based on the login, which is attached to an address book number in User Profiles. If the customers do not enter a branch/plant in the processing options for Sales Order Entry (P4210), the system retrieves the default branch/plant based on the Ship-To address for the order.