Enterprise Servers

This section describes the available fields for the Enterprise Server.

Enterprise Servers

Lists the available Enterprise Servers you can select to collect diagnostics.

Enterprise Server Configuration & Logs

Collects the jde.ini, ptf.log, and the jde logs from the Enterprise Server specified in the Enterprise Server dropdown.

UBE Output

Collects the last five PDF files for the UBE entered in the UBE Report field. The jde.ini, ptf.log and logs from the Enterprise Server are also collected.

UBE Report Name

The name of the UBE(s) you want to collect. You can enter multiple UBE reports by separating them with a comma.

Special characters / wildcards are not allowed in this field.

Server Management Agent Issue

Collects the Server Manager Agent logs, jde.ini, ptf.log and logs from the Enterprise Server specified in the dropdown.

Collect and Generate Button

Each time the Collect and Generate button is clicked a .zip file is generated from the contents of the CaptureDiagnostics directory with a specific naming convention (ENT_CaptureLogs.zip) and saved in the temp directory.

The following directories are created:

• CaptureDiagnostics directory replacing the current directory if it exists.

• CaptureDiagnosticsZip directory with a sub directory called temp.

It is recommend that you periodically delete the .zip files in /CaptureDagnosticsZip/temp directory.

Download Zip--<instance Name>(<host Name>,<agent Home>)

Downloads the zip file from the agent to the local machine.