Optional: Removing Visual C++ 2010 (Windows Only)

Removing Microsoft Visual C++ 2010 (x64 and x86) from your environment.

  1. Stop all the services. For information about starting services, see Starting and Stopping EPM System Products.

  2. Open Control Panel, then Programs and then Programs and Features. Look for Microsoft Visual C++ 2010 x64 Redistributable and Microsoft Visual C++ 2010 x86 Redistributable under Uninstall or Change a Program and then click Uninstall. Ensure that you do not uninstall any other versions of Microsoft Visual C++.


    Removing Visual C++ 2010

  3. Restart your machine.

  4. Open command prompt and run configtool.bat from the folowing location and redeploy all the web applications:

    EPM_ORACLE_HOME/common/config/11.1.2.0

    Note:

    Ensure that Configure Application Server under HFM (Hyperion Financial Management) is selected.
  5. Verify if both Microsoft Visual C++ x64 Redistributable and Microsoft Visual C++ x86 Redistributable is removed from Programs under the Control Panel.
  6. Start all the services. For information about starting services, see Starting and Stopping EPM System Products.