Class: OCI::Cims::Models::CreateIncident

Inherits:
Object
  • Object
show all
Defined in:
lib/oci/cims/models/create_incident.rb

Overview

Details gathered during the creation of the support ticket.

Constant Summary collapse

PROBLEM_TYPE_ENUM = 
[
  PROBLEM_TYPE_LIMIT = 'LIMIT'.freeze,
  PROBLEM_TYPE_LEGACY_LIMIT = 'LEGACY_LIMIT'.freeze,
  PROBLEM_TYPE_TECH = 'TECH'.freeze,
  PROBLEM_TYPE_ACCOUNT = 'ACCOUNT'.freeze,
  PROBLEM_TYPE_TAXONOMY = 'TAXONOMY'.freeze
].freeze

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ CreateIncident

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {}) —

    Model attributes in the form of hash

Options Hash (attributes):



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# File 'lib/oci/cims/models/create_incident.rb', line 101

def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}) { |(k, v), h| h[k.to_sym] = v }

  self.compartment_id = attributes[:'compartmentId'] if attributes[:'compartmentId']

  raise 'You cannot provide both :compartmentId and :compartment_id' if attributes.key?(:'compartmentId') && attributes.key?(:'compartment_id')

  self.compartment_id = attributes[:'compartment_id'] if attributes[:'compartment_id']

  self.ticket = attributes[:'ticket'] if attributes[:'ticket']

  self.csi = attributes[:'csi'] if attributes[:'csi']

  self.user_group_id = attributes[:'userGroupId'] if attributes[:'userGroupId']

  raise 'You cannot provide both :userGroupId and :user_group_id' if attributes.key?(:'userGroupId') && attributes.key?(:'user_group_id')

  self.user_group_id = attributes[:'user_group_id'] if attributes[:'user_group_id']

  self.problem_type = attributes[:'problemType'] if attributes[:'problemType']

  raise 'You cannot provide both :problemType and :problem_type' if attributes.key?(:'problemType') && attributes.key?(:'problem_type')

  self.problem_type = attributes[:'problem_type'] if attributes[:'problem_type']

  self.contacts = attributes[:'contacts'] if attributes[:'contacts']

  self.referrer = attributes[:'referrer'] if attributes[:'referrer']
end

Instance Attribute Details

#compartment_id ⇒ String

[Required] The OCID of the tenancy.

Returns:

  • (String) 


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# File 'lib/oci/cims/models/create_incident.rb', line 22

def compartment_id
  @compartment_id
end

#contacts ⇒ Array<OCI::Cims::Models::Contact>

The list of contacts.

Returns:



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# File 'lib/oci/cims/models/create_incident.rb', line 52

def contacts
  @contacts
end

#csi ⇒ String

The Customer Support Identifier (CSI) number associated with the support account. The CSI is optional for all support request types.

Returns:

  • (String) 


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# File 'lib/oci/cims/models/create_incident.rb', line 32

def csi
  @csi
end

#problem_type ⇒ String

[Required] The kind of support ticket (type of support request). For information about ACCOUNT support tickets, see Creating a Billing Support Request. For information about LIMIT support tickets, see Creating a Service Limit Increase Request. For information about TECH support tickets, see Creating a Technical Support Request.

Returns:

  • (String) 


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# File 'lib/oci/cims/models/create_incident.rb', line 48

def problem_type
  @problem_type
end

#referrer ⇒ String

The incident referrer. This value is often the URL that the customer used when creating the support ticket.

Returns:

  • (String) 


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# File 'lib/oci/cims/models/create_incident.rb', line 56

def referrer
  @referrer
end

#ticket ⇒ OCI::Cims::Models::CreateTicketDetails

This attribute is required.

Returns:



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# File 'lib/oci/cims/models/create_incident.rb', line 26

def ticket
  @ticket
end

#user_group_id ⇒ String

Technical support type (TECH) only: The identifier of the support request's user group in My Oracle Cloud Support portal.

Returns:

  • (String) 


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# File 'lib/oci/cims/models/create_incident.rb', line 37

def user_group_id
  @user_group_id
end

Class Method Details

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/oci/cims/models/create_incident.rb', line 59

def self.attribute_map
  {
    # rubocop:disable Style/SymbolLiteral
    'compartment_id': :'compartmentId',
    'ticket': :'ticket',
    'csi': :'csi',
    'user_group_id': :'userGroupId',
    'problem_type': :'problemType',
    'contacts': :'contacts',
    'referrer': :'referrer'
    # rubocop:enable Style/SymbolLiteral
  }
end

.swagger_types ⇒ Object

Attribute type mapping.



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# File 'lib/oci/cims/models/create_incident.rb', line 74

def self.swagger_types
  {
    # rubocop:disable Style/SymbolLiteral
    'compartment_id': :'String',
    'ticket': :'OCI::Cims::Models::CreateTicketDetails',
    'csi': :'String',
    'user_group_id': :'String',
    'problem_type': :'String',
    'contacts': :'Array<OCI::Cims::Models::Contact>',
    'referrer': :'String'
    # rubocop:enable Style/SymbolLiteral
  }
end

Instance Method Details

#==(other) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • other (Object) —

    the other object to be compared



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# File 'lib/oci/cims/models/create_incident.rb', line 149

def ==(other)
  return true if equal?(other)

  self.class == other.class &&
    compartment_id == other.compartment_id &&
    ticket == other.ticket &&
    csi == other.csi &&
    user_group_id == other.user_group_id &&
    problem_type == other.problem_type &&
    contacts == other.contacts &&
    referrer == other.referrer
end

#build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • attributes (Hash) —

    Model attributes in the form of hash

Returns:

  • (Object) —

    Returns the model itself



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# File 'lib/oci/cims/models/create_incident.rb', line 185

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)

  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      # check to ensure the input is an array given that the the attribute
      # is documented as an array but the input is not
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        public_method("#{key}=").call(
          attributes[self.class.attribute_map[key]]
            .map { |v| OCI::Internal::Util.convert_to_type(Regexp.last_match(1), v) }
        )
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      public_method("#{key}=").call(
        OCI::Internal::Util.convert_to_type(type, attributes[self.class.attribute_map[key]])
      )
    end
    # or else data not found in attributes(hash), not an issue as the data can be optional
  end

  self
end

#eql?(other) ⇒ Boolean

Parameters:

  • other (Object) —

    the other object to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/oci/cims/models/create_incident.rb', line 165

def eql?(other)
  self == other
end

#hash ⇒ Fixnum

Calculates hash code according to all attributes.

Returns:

  • (Fixnum) —

    Hash code



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# File 'lib/oci/cims/models/create_incident.rb', line 174

def hash
  [compartment_id, ticket, csi, user_group_id, problem_type, contacts, referrer].hash
end

#to_hash ⇒ Hash

Returns the object in the form of hash

Returns:

  • (Hash) —

    Returns the object in the form of hash



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# File 'lib/oci/cims/models/create_incident.rb', line 218

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = public_method(attr).call
    next if value.nil? && !instance_variable_defined?("@#{attr}")

    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ String

Returns the string representation of the object

Returns:

  • (String) —

    String presentation of the object



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# File 'lib/oci/cims/models/create_incident.rb', line 212

def to_s
  to_hash.to_s
end