| static ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary. builder() | Create a new builder. | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary.Builder. copy(ServiceProviderInteractionSummary model) |  | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary.Builder. message(String message) | The information exchanged between the customer and the operator. | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary.Builder. messageIdentifier(String messageIdentifier) | The unique identifier of the message within the scope of the associated access request. | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary.Builder. timestamp(Date timestamp) | Time when the conversation happened in RFC
3339 timestamp format, e.g. | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary. toBuilder() |  | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary.Builder. userId(String userId) | ID of the customer or operator who is part of this conversation. | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary.Builder. userName(String userName) | Name of the customer or operator who is part of this conversation. | 
| ServiceProviderInteractionSummary.Builder | ServiceProviderInteractionSummary.Builder. userType(ServiceProviderInteractionSummary.UserType userType) | Indicates whether the user is a customer or an operator. |