Locating the Installed Client Log File

Use the log file generated by the installed client to help troubleshoot issues.

Note

If using the browser to access the desktop, a log file isn't generated.

Locate the log file on your local system:
- Windows: C:\Users\<username>\AppData\Local\Sun\SSGD\tcc.txt
  Note
  
  To view the AppData directory, enable the show hidden files and folders setting in Windows File Explorer.
- Linux: /var/log/messages
- macOS: /var/log/system.log
Provide the log file to the desktop administrator or Oracle support as necessary to assist with troubleshooting.