Overview of Order and Deployment Process
The order and deployment process follows a shared responsibility model between Oracle and the Customer:
- Book Subscription Order (Oracle) – Oracle processes the order.
- Sign Ordering Documents (Oracle) – Oracle finalizes contractual agreements.
- Discuss Delivery and Deployment Requirements (Oracle and Customer) – Both parties align on logistics and deployment needs.
- Gather Configuration Information (Customer) – Customer provides necessary configuration details.
- Prepare Datacenter (Customer) – Customer ensures the site is ready for deployment.
- Conduct Site Visit (Oracle and Customer) – Oracle and the customer inspect and confirm site readiness.
- Ship Hardware (Oracle) – Oracle dispatches the required hardware.
- Create Configuration Bundle (Oracle and Customer) – Both parties collaborate to generate configuration settings.
- Deliver Hardware (Oracle) – Hardware arrives at the customer’s site.
- Deploy and Validate (Oracle) – Oracle installs and verifies the system.
- Handover to Customer (Oracle and Customer) – Oracle transitions control to the customer.
- Activate Service and Billing (Oracle) – Oracle enables the service and begins billing.