Get Queue Information

Use this API to get queue information for bounce tickets.

API

/selfservice/v1/customers/services/{serviceType}/products/bounce/instances/{instanceName}/ticket/queue

Scope and AuthZ

  • You must have mcs:oci:api:User scope to access this API.
  • You can access this information only for instances that belong to your customer.
  • You can use Bounce Metadata API only if customer has opted-in for Bounce functionality.

Headers

  • Authorization: Bearer <Token>

    Where <Token> is the OAUTH token returned by the Authorization Server (JWT Token).

  • Identifier: <JWKS Identifier>

    Where <JWKS Identifier> is the GUID generated when JWKS URI is set by customer admin in self-service platform.

Base Path

/selfservice/v1/

Dependency

Functionality

This API gets queue information for bounce tickets.

To be used as a prerequisite for ticket creation.

{serviceType} and {instanceName} can be retrieved from the dependency mentioned.

Verb

GET

Parameters

Name Type Description Mandatory
serviceType Path parameter Service type Yes
instanceName Path parameter Instance name Yes
services Query parameter

Services options [All,Apps, Components, AllwithVM, AppswithVM]

No

Sample response

{
    "category": "Application - EBS OCI",
    "serviceCode": "EBSI",
    "subType": "SelfService_Bounce",
    "type": "OCIEBS_Prod_SelfService"
}