Changing Your Password

Passwords are valid only for the period specified by the password policy defined by your administrator. When your password expires, you must update your password to access an identity domain.

  1. Open your profile details page. If you need help finding your profile details page, see Getting Your Profile Details.
  2. Perform the action depending on the options you see:
    1. From Actions select Change password.
    2. Select the Create/reset password button.
  3. In the New password field, enter a new password.
    Tip

    If you're using your password to sign in, then use the Password Criteria pane to confirm that your new password conforms to the password policy set by your administrator.

    If you're using your Microsoft Active Directory password to sign in to an identity domain, then your password policy criteria is defined and maintained by your Microsoft Active Directory administrator. Contact your administrator for more information about this criteria.

  4. In the Confirm new password field, reenter your new password.
  5. Select Save.
    • If your password conforms to the policy, then your password is saved.
    • If your password doesn't conform to the policy, then you see an error message explaining the violations. Correct the violations and then select Save again.
    You receive an email verification that your password was updated correctly.