Link a user in an OCI IAM identity domain with a My Oracle Cloud Support Account.
To file support requests directly from the Console, each user must link their IAM user account with their My Oracle Cloud Support account. You only need to complete this step once.
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On the Domains list page, select the domain in which you want to make changes. If you need help finding the list page for the domain, see Listing Identity Domains.
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On the details page, perform one of the following actions depending on the option that you see:
- Select the User management tab, and then go to the User section of the tab.
- Under Identity domain on the left side of the page, select Users.
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Select a person's username to see their details.
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On the user details page, perform one of the following actions depending on the option that you see:
- select Actions in the upper right and then select More actions, or
- select More Actions.
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Select Link support account. You might be asked to reauthenticate. After you're authenticated, your account is linked to your My Oracle Cloud Support account. You only need to complete this step once.