Oracle Cloud Infrastructure Documentation

Viewing the Details of an Announcement

View detailed information when you want to know more about a particular announcement.

    1. Do one of the following:
      • If you're viewing a banner, select the link embedded in the text of the banner.
      • If you're viewing a list of announcements, under the Announcement column, select the announcement summary. If you need help finding the list page, see Viewing a List of All Announcements.
    2. On the announcement details page, you can view the following information:
      • Description. A description of the issue or event that provides more detail than the summary title of the announcement.
      • OCID. The announcement's unique, Oracle-assigned identifier.
      • Reference ticket number. The number to use to identify the issue when talking to Support.
      • Type. One of several predefined categories that helps to set expectations about the nature and severity of the issue described. For more information, see Types of Announcements.
      • Affected service. The Oracle Cloud Infrastructure services affected by the issue or event.
      • Region. What Oracle Cloud Infrastructure regions are impacted.
      • Start time. When the issue or event was first detected, if applicable.
      • End time. When the issue or event was resolved, if applicable.
      • Action required by. The date by which you must address any required actions described in the announcement, if applicable.
      • Created. When the announcement was created.
      • Updated. When the announcement was updated.
      • User status. Whether the announcement has been read or not.
      • Impacted resources. Resources that were affected in some way by the event that prompted the announcement.
      • Announcement history. Messages related to the announcement.

  • Use the oci announce announcements get command and required parameters to view detailed information about an announcement:

    oci announce announcements get --announcement-id <announcement_OCID>
    For example: 
    
oci announce announcements get --announcement-id ocid1.announcement.region1..<unique_ID>

    Viewing the details of an announcement provides you with the following information:

    • Description. A description of the issue or event that provides more detail than the summary title of the announcement.
    • OCID. The announcement's unique, Oracle-assigned identifier.
    • Reference ticket number. The number to use to identify the issue when talking to Support.
    • Type. One of several predefined categories that helps to set expectations about the nature and severity of the issue described. For more information, see Types of Announcements.
    • Affected service. The Oracle Cloud Infrastructure services affected by the issue or event.
    • Region. What Oracle Cloud Infrastructure regions are impacted.
    • Start time. When the issue or event was first detected, if applicable.
    • End time. When the issue or event was resolved, if applicable.
    • Action required by. The date by which you must address any required actions described in the announcement, if applicable.
    • Created. When the announcement was created.
    • Updated. When the announcement was updated.
    • User status. Whether the announcement has been read or not.
    • Impacted resources. Resources that were affected in some way by the event that prompted the announcement.
    • Announcement history. Messages related to the announcement.
    • Environment Name. The name of the environment impacted by the issue or event.
    • Platform Type. The type of platforms affected by the issue or event, whether IaaS or SaaS.

    For a complete list of parameters and values for CLI commands, see the CLI Command Reference.

  • Run the GetAnnouncement operation to view the details of an announcement.