The figure shows an example of an integration flow. The flow starts when B R M drops an A B M into a queue. An Oracle A I A consumer service picks up the A B M and passes it on to a B R M requester A B C S. The requester A B C S transforms the A B M into an application-independent E B M and passes it to a Siebel C R M provider A B C A. The provider A B C S transforms the E B M into a Siebel C R M A B M and passes it to Siebel C R M.