C Troubleshooting Repository Creation Utility

This appendix describes solutions to common problems that you might encounter when running Repository Creation Utility (RCU). It contains the following sections:

C.1 General Troubleshooting Tips

If you encounter an error during installation:

  • Read the Oracle Fusion Middleware Release Notes for the latest updates. The most current version of the release notes is available on Oracle Technology Network in the Oracle Fusion Middleware Documentation page.

    Select the documentation library for your specific product release to view the release notes.

  • Verify that your computer meets the requirements specified in the Oracle Fusion Middleware System Requirements and Specifications document.

    Select the document that is applicable for your release.

  • Verify that your environment meets the certification requirements as specified in the System Requirements and Supported Platforms for Oracle Fusion Middleware 11gR1 document, which can be found on the Oracle Fusion Middleware Supported System Configurations page.

  • Make sure that your database is up and running.

  • If you entered incorrect information on one of the screens, use the navigation pane on the left hand side of the graphical interface to return to that screen.

  • If an error occurred while running RCU:

    1. Note the error and review the installation log files (see Section C.2, "RCU Log Files").

    2. Correct the issue that caused the error. Depending on the type of error, you may either continue with your RCU operation, or be forced to restart RCU.

    3. Continue or restart RCU to complete your desired operation.

C.2 RCU Log Files

The main RCU log file is written to the RCU_HOME/rcu/log/logdir.date_timestamp/rcu.log (on UNIX operating systems) or RCU_HOME\rcu\log\logdir.date_timestamp\rcu.log (on Windows operating systems) file. For example, on a UNIX operating system:

RCU_HOME/rcu/log/logdir.2010-01-02_03-00/rcu.log

In addition to this general log file, each component writes a log file of its own. All component log files are also written to the RCU_HOME/rcu/log/logdir.date_timestamp (on UNIX operating systems) or RCU_HOME\rcu\log\logdir.date_timestamp (on Windows operating systems) directory.

Table C-1 lists the component log file names in alphabetical order by log file name.

Table C-1 RCU Component Log File Names

Component Log File Name

Activity Graph and Analytics

activities.log

Authorization Policy Manager

apm.log

Business Activity Monitoring

bam.log

Business Intelligence Platform

biplatform.log

Oracle WebCenter Content Server 11g - Complete

contentserver11.log

Oracle WebCenter Content Server 11g - Search

contentserver11search.log

Oracle Content Server 10g

contentserver.log

Discoverer

discoverer.log

Oracle Discussions Crawler

discussions_crawler.log

Oracle Discussions

discussions.log

Registry

epmregistry.log

Audit Services

iau.log

Audit Services for OES

iauoes.log

Oracle Imaging and Process Management

ipm.log

Oracle Information Rights Management

irm.log

Metadata Services

mds.log

Oracle Access Manager

oam.log

Oracle Adaptive Access Manager

oaam.log

Oracle Adaptive Access Manager (Partition Support)

oaam_partn.log

Master and Work Repository

odi.log

Oracle Internet Directory

oid.log

Oracle Identity Federation

oif.log

Oracle Identity Manager

oim.log

Enterprise Scheduler Service

oraess.log

SIP Infrastructure Location Service

orasdpls.log

User Messaging Service

orasdpm.log

SIP Infrastructure Subscriber Data Service

orasdpsds.log

Presence

orasdpxdms.log

Portal

portal.log

Portlet Producers

portlet.log

SOA Infrastructure

soainfra.log

Oracle WebCenter Content: Records

urm.log

Spaces and Services

webcenter.log

C.3 Need More Help?

If this appendix does not solve the problem you encountered, try looking for a solution on My Oracle Support (formerly OracleMetaLink):

https://support.oracle.com/

If you are unable to find a solution for your problem, open a service request.