Netscape Troubleshooting

The section provides tips for using the report viewers with Netscape.

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Viewing a report

If Netscape continually crashes when you are attempting to view a report, try using one of these workarounds.

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Adding a dummy style

After the </HEAD> tag and before the <BODY> tag, add a dummy style. There is a known bug in Netscape that causes the browser to crash in some cases when styles are used in the body of a page.

Example

</HEAD>

<STYLE TYPE='text/css'><!-- .FakeStyle { color:blue; } --> </STYLE>

<BODY>

Adjust height and width

Ensure that any specified height and width in a <LAYER> or <DIV> tag is wide enough to handle the HTML version of your report. If Netscape is not able to fit the report into the container, it usually crashes.

Disable DHTML

As a last resort, set the RenderAsHTML32 property to True to return only pure HTML 3.2 tags. Although the output does not look as true to the original report compared to HTML 4.0 tags, this may be the only way for you to display the report in some browsers.

Using multiple reports

When using multiple reports in the same page, ensure that only one report is prompting for a database logon or parameter at any given time. The HTML returned by the automatic parameter prompting and automatic database logon routine is not designed to be displayed in multiple instances at the same time. See TwoViewsWithParameters.asp for an example of how to view multiple reports that have parameters.

Tagging considerations

This section contains guidelines to help you avoid tagging issues specific to Netscape.

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Using closing tags

Ensure that all tags are properly matched up with a closing tag where appropriate. For example, if you put a <TABLE> tag without a corresponding </TABLE> tag later on in the web page, the table is not rendered correctly.

Using <DIV> tags

Applying a style

Using hyperlinks

URLs sent to a Netscape 4.x browser cannot contain spaces. Spaces in hyperlinks should be replaced by %20 to provide maximum compatibility.


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