Use the SLA Alerts page to view a summary of SLA alerts and access detailed alert history information, shown in Table 23-1.
The SLA Alerts page includes the following:
On the SLA Alerts tab header, a numeric indicator shows the number of new alerts that have occurred since you last viewed them or during the last Dashboard refresh period, whichever is more recent. By default, the Dashboard refresh rate is No Refresh. To change the Dashboard refresh rate interval, see Setting User Preferences.
WARNING: | By selecting a dashboard refresh rate interval other than the default (No Refresh), the browser refreshes the Dashboard at regular intervals. This prevents your session from timing out, even without you interacting with the console. |
WARNING: | BEA Systems recommends that you use the Dashboard refresh rate feature with caution. You should never leave a console session unattended. While your console session is active others can gain access to it from your machine, without re-authentication. |
The number of SLA alerts on the page match the pie chart which displays the breakdown of alerts by severity level, over the same time interval. You can click the area in the chart corresponding to the alert severity to display more details.
An Annotation icon next to an alert name indicates annotations. Positioning the mouse pointer over the icon previews the annotation text. Clicking on the icon lets you view the entire annotation text.
Property
|
Description
|
---|---|
Timestamp
|
The date and time that the alert rule last evaluated to true.
By default, all the alerts are sorted according to the timestamp.
|
Alert Name
|
The name assigned to the alert. The name is a link to the Alert Details page. See
Viewing Alert Details.
An
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Alert Severity
|
The user-defined severity of the alert.
|
Service
|
The name of the service associated with the alert. The name is a link to the Service Monitoring Details page (only when the service is being actively monitored). See
Viewing Service Metrics.
|
Service Type
|
The parent service type: proxy service or business service.
|
Action
|
The
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