Enabling SLA Alerts Globally

Although you can configure SLA Alerting independently from Monitoring, there is an interaction between the two settings at run time. If global monitoring is enabled, SLA alerting can be enabled or disabled. However, if global monitoring is disabled then SLA alerting will be effectively disabled because SLA alert rule conditions depend on monitoring statistics being evaluated.

  1. If you have not already done so, click Create to create a new session or click Edit to enter an existing session. See Using the Change Center.
  2. Select Operations > Global Settings.
  3. Select the Enable SLA Alerting check box for the system to start evaluating alert rules for all services in your configuration.
  4. Click Update to save all of the settings on this page.
  5. Alternatively, click Reset at any time during the session to discard your changes and refresh the page with the currently stored settings.
  6. To end the session and deploy the configuration to the run time, click Activate under Change Center.