Finding Business Services

  1. Select Operations > Smart Search.
  2. From the Type drop-down list, select Business Services, then click Search. The Summary of Business Services page displays the information shown in Table 24-3.
  3. To restrict the number of items in the list or locate specific business services:
    • Click the Open icon to display additional search filters. If you specify multiple search criteria, only results that match all the criteria will be returned.
    • Filter by business service name and path. In the Name and Path fields, enter the name and path of the search target, then click Search. The path is the project name and the name of the folder in which the business service resides. You can use * and ? as wildcard characters to perform a more general search.
    • Filter by service state. From the State drop-down list, select the business service state: Enabled or Disabled, then click Search. Select All to ignore the service state filter criteria.
    • Filter by service monitoring. From the Monitoring drop-down list, select the monitoring status of the business service: Enabled or Disabled, then click Search. Select All to ignore the service monitoring filter criteria.
    • Filter by business service's SLA alerting setting. From the SLA Alerting drop-down list, select the SLA alerting setting of the business service: Enabled or Disabled, then click Search. Select All to ignore the service SLA alerting filter criteria.
    • Table 24-3 Business Services Summary Information 
      Property
      Description
      Name
      The name assigned to the business service. The name is a link to the Operational Settings page. See Configuring Operational Settings for Business Services.
      Path
      The project associated with the business service. If the service resides in a project folder, this folder is also listed. The path is displayed in the format:
      project-name/root-folder/ . . ./parent-folder
      The path is a link to the corresponding path in the Project Explorer.
      Type
      The parent service type: business service.
      State
      The state of the business service: Enabled or Disabled.
      Monitoring
      The monitoring status of the business service: Enabled or Disabled.
      SLA Alerting
      The SLA alerting status: Enabled or Disabled, and the level enabled at and above: Normal (N), Warning (W), Minor (Mn), Major (Mj), Critical (C), or Fatal (F).

You can use this page also to do the following: