Configuring General Information for Alert Rules

  1. If you have not already done so, click Create to create a new session or click Edit to enter an existing session. See Using the Change Center.
  2. Select Resource Browser > Proxy Services or Business Services.
  3. Click the service name.
  4. Select the SLA Alert Rules tab and click Add New.
  5. In the Rule Name field, enter a name for the alert rule. This is a required field.
  6. In the Alert Summary field, enter a short description of the alert rule. This text is also used as the subject line for an e-mail message if this alert rule is configured with an e-mail alert notification, and can contain no more than 80 characters. If you do not provide an alert summary, the default text, AquaLogic Service Bus Alert, will be used instead.
  7. In the Rule Description field, enter a description for the alert rule.
  8. In the Alert Destination field, enter the name of the alert destination resource or click Browse to display the Select Alert Destination page. Select an alert destination from the list and click Submit.
  9. By default, the alert will always go to the console. To configure and select other alert destination resources, see Adding Alert Destinations and Locating Alert Destinations.

  10. In the Start Time field, enter a start time in the format HH:MM. For example, enter 09:00 AM. You use the Start Time and End Time fields to specify a window of time during which the rule is active on each day prior to the expiration date. For example, between 9am and 5pm every day.
  11. In the End Time field, enter an end time in the format HH:MM. For example, enter 05:00 PM. You use the Start Time and End Time fields to specify a window of time during which the rule is active on each day prior to the expiration date. For example, between 9am and 5pm every day.
  12. The alert rule is active daily during the start time you specified until the end time you specified, until the rule expires.

  13. In the Rule Expiration Date field, enter an expiration date in the format MM/DD/YYYY. For example, enter 12/31/2010. The rule expires at 11:59 pm on the specified date. If you do not specify a date, the rule never expires.
  14. In the Rule Enabled field, keep Yes as the default to ensure that this rule is enabled, or select No to disable this rule.
  15. In the Alert Severity field, select one of the following:
    • Normal
    • Warning
    • Minor
    • Major
    • Critical
    • Fatal
  16. In the Alert Frequency field, select one of the following settings, shown in Table 23-19.
  17. Table 23-19 Alert Frequency Setting 
    Property
    Description
    Every Time
    If you select this option, the actions included in the alert rule are executed every time the alert rule evaluates to true. For example, if you set the condition that the average response time is greater than 300 milliseconds, you receive an alert every time this condition evaluates to true.
    The number of times an alert rule is evaluated depends on the aggregation interval and the sample interval associated with that rule. If the aggregation interval is set to 5 minutes, the sample interval is 1 minute. Rules are evaluated each time 5 samples of data are available. Therefore, the rule is evaluated for the first time approximately 5 minutes after it is created and every minute thereafter.
    Notify Once
    If you select this option, the actions included in the rule are executed the first time the rule evaluates to true, and no more alerts are generated until the condition resets itself and evaluates to true again. For example, if you set the condition that the average response time is less than 300 milliseconds, you receive an alert the first time this condition evaluates to true, but you do not receive any more alerts until the condition evaluates to false and then to true again. The alert timestamp gets updated and is displayed on the Dashboard.

  18. Select Yes for the Stop Processing More Rules option if you want to abort executing further rules after one of the rules associated with a service evaluates to true. Use this option to stop evaluating subsequent rules when there are multiple rules associated with a particular service. Keep No as the default to continue processing rules.
  19. This option behaves like the Stop Processing More Rules option in the Rules Wizard in Microsoft Outlook.

After you finish

Click Next to display the New Alert Rule - Conditions Configuration page. Continue in Defining Alert Rule Conditions.